Notice
In our commitment to sustainability, Flower Child Boutique, your trusted kids’ boutique in Columbia, MS, will give you a paper packing slips and order receipt from all online orders. If you need a receipt or gift receipt, please visit your Order Details in your account or use the Track Order link at the top of our website.
What is Our Return and Refund Policy?
At our family-owned kids’ boutique in Columbia, MS, we want you to love every purchase. We gladly accept returns of unworn, unwashed, or defective items within 30 days of delivery. We do not take back clearance items. All deals and Clearance are final. All returns must include the original tags and be accompanied by a digital or printed receipt.
Whether you’re shopping for infant clothing, toddler outfits, or tween fashion in Columbia, MS, we ensure every item meets our high standards of quality. Items must be in new condition, free of stains, odors, or wear. We will grant refund once we have inspected the outfit.
Again - Clearance and “Final Sale” items are not eligible for return or exchange. Any items returned in unsuitable condition will be discarded without a refund.
What is Our Exchange Policy?
Exchanges can be made within 30 days of delivery for the same item in a different size or color (subject to availability). If the desired size or color is not available, we will issue a refund instead - GIFT CARD/STORE CREDIT - We are unable to do any refunds back to cards due to charges that we do not want our customers to be bothered by. We know through gift cards/store credit, you money will be with you.
From baby clothes to toddler boutique styles and tween clothing in Columbia, MS, our collection is designed for easy exchanges so your little one always has the perfect fit. Please ensure tags remain attached and include your receipt when requesting an exchange.
Holiday Return & Exchange Policy
Purchases made between November 1 and December 24 can be returned or exchanged through January 15 of the following year. This policy allows extra time for gifting cute seasonal kids' clothing in Columbia, MS, during the holidays. The return expectations still apply like normal (that was stated above)
Gift Returns
If you received a gift from Flower Child Boutique, you may return it within 30 days for a store credit in the form of a digital gift card. Gift exchanges are available for the same item in another size, depending on inventory. This is a great option for shoppers looking for baby shower gifts or boutique baby gifts in Columbia, MS. We will need you Gift card and receipt. Without Receipt we will not grant you the store credit or code.
Online Returns by Mail
To return by mail:
- Include a digital or printed receipt.
- Ensure all tags remain attached and items are securely packaged.
- Ship to: Flower Child Boutique – Returns Department 1213 US-98 Suite B, Columbia, MS 39429
Customers are responsible for return shipping costs. We recommend using a trackable shipping method. Refunds are processed to the original form of payment within 7–10 business days after receipt. We do not have exact time of refund. We allow Shopify to process it and all we do is the inspections. We do not promise a FULL REFUND or that you will receive the money! This all goes back to Shopify and your card company! We strive to give every ounce back - we will give back all we can if things go wrong!
Price Adjustments
Price adjustments on full-priced items are available within 7 days of purchase if a discount is applied. Sale or clearance items are excluded. Contact Customer Support with your order number and receipt to request an adjustment. Message us on our chat box on HOME PAGE
Final Sale Items
The following items are non-returnable and non-exchangeable:
- Clearance or Final Sale merchandise
- Infant onesies and undergarments
- Seasonal apparel or children’s accessories
- Hair bows, socks, and personalized items
Need Help?
Our team at Flower Child Boutique is always here to help. Whether you’re shopping for baby boutique items, trendy kids clothing, or designer children’s clothing in Columbia, MS, we want your experience to be seamless.
For questions about your order or our return and exchange policy, please contact us via our Contact Form or call 601-424-0197 - We have now added a CHAT BOX on our HOME PAGE. (We will get back to you during store hours!)